English 
Credit Card Customer Center
If your credit card billing statement shows [mobycc.com] and you are not sure that what is the charged for. please feel free to contact us to the following number or email address.
TEL: +81-50-5539-7367 [Japan]
Our opening hours (Monday - Friday)
| California time | 18:00pm to 04:00am |
| New York time | 21:00pm to 07:00am |
| London time | 02:00am to 12:00am |
| Tokyo time | 10:00am to 20:00pm |
Email : support@mobycc.com
When you contact us please provide us the follow information.
1. Settlement Date (on your bank statement).
2. Amount
3. The first and last 4 digit of your Credit Card number.
e.g : 4123 - **** - **** - 4567
※We will respond within 3 business days